Privacy Policy
Last updated: October 30, 2026
This Policy explains what data AutoMediaFlow collects, how it is used, who it is shared with and what your rights are, in accordance with Brazil's General Data Protection Law (LGPD, Law No. 13,709/2018). AutoMediaFlow is a tool to schedule and publish content on Facebook and Instagram pages and profiles.
1. Data we collect
- Account: name, email, password (stored irreversibly, never in plain text), access expiration date and plan limits.
- Social media profiles you add: name, photo and the credentials and access tokens needed to publish on your behalf: the official API keys and, when you connect an account through the AutoMediaFlow desktop app, that account's session data. These credentials are stored encrypted.
- Content: files you upload (images and videos), texts, comments, schedules and the history of the tasks that were run.
- Google Drive (only if you connect it): the Google account email, the access tokens (stored encrypted) and the details of the files and folders you choose — name, type, size and identifier — plus the content of those files at the time of publishing.
- Technical data: server operation and error logs (with passwords, tokens and cookies masked) and the session cookie that keeps you signed in.
2. How we use the data
- To provide the service: schedule and publish the content you set up.
- To authenticate you and keep your account secure.
- To send service emails, such as invitations and password resets.
- To fix errors, prevent abuse and provide support.
We do not sell your data, we do not use it for advertising and we do not use it to train artificial intelligence models.
3. Google data (Google Drive)
When you connect Google Drive, AutoMediaFlow accesses only the files and folders you choose, and only to: list the files available for publishing, read a file at the moment it is published and, if you turn this option on, move the published file to the destination folder you chose (for example, "POSTADOS"). We do not use Google data for advertising, we do not sell it and we do not transfer it to third parties, except to carry out the publishing you requested, to comply with the law or to protect the security of the service. No one on our team reads your files, except with your permission for support, for security reasons or when required by law.
AutoMediaFlow's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect Google Drive at any time in the panel. When you disconnect, we delete the access tokens and revoke the authorization in your Google account.
4. Who we share data with
We use providers that process data on our behalf, only to run the service:
- Hostinger — server where the system and the database run (United States).
- Backblaze — storage of uploaded files and backups (United States).
- Resend — sending of service emails.
- Meta (Facebook and Instagram) — receives the content you choose to publish.
- Google — only if you connect Google Drive.
- Imgur — only if you turn on, in the desktop app settings, the upload of error screenshots (these screenshots are public on Imgur).
Some of these providers are outside Brazil; the international transfer happens in order to provide the service you signed up for. We may also share data when required by law.
5. How long we keep data
We keep the data while your account is active. Database backups are kept for up to 30 days. When you ask for your account to be deleted, we delete your data, except what the law requires us to keep.
6. Security
We use an encrypted connection (HTTPS), store credentials and tokens encrypted, restrict access to the server and make daily backups. No system is 100% secure; if something happens, we will notify you as required by the LGPD.
7. Your rights
Under the LGPD, you can request: confirmation of and access to your data, correction, deletion, portability, information about who we share it with, and withdrawal of consent. Just write to contato@automediaflow.com.
8. Cookies
We only use the cookie needed to keep you signed in. We do not use advertising or tracking cookies.
9. Minors
AutoMediaFlow is not intended for anyone under 18.
10. Changes
We may update this Policy. The date of the last update is shown at the top of the page, and important changes will be announced in the panel or by email. See also the Terms of Use.
11. Contact
Questions or requests about your data: contato@automediaflow.com.